[Don't treat him like a normal person, Mops tells herself. Cured humans hold eye contact for longer and blink less, but wildtypes get nervous when she does that.]

That's good. It took me a moment to find the problem certain people had been putting off.

[She says it with some irony; it's the kind of unprofessionalism that she finds frustrating, but to be sure, these people have a great deal to worry about, so she's not going to work herself up about it.]

About ninety minutes. A lot of rust, you know? And it's hard to see when the steam gets like this - but these parts should help.